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Mark Higginbotham

Seven desirable traits of a medical secretary for a specialist.

Medical Secretaries are often the first voice and face that patients encounter in their journey with the Medical Specialist. Good medical secretaries share common traits: Excellent Communicators – An active listener with empathy, who ensures patients and their treating practitioners are informed every step of the way. Caring – patients Read more…

By Mark Higginbotham, 4 yearsOctober 25, 2018 ago

Why would a medical specialist use a Virtual Practice Management Service?

IT’S CHEAPER: An efficiently run Virtual Practice Management Service should be very cost effective, running at about 50% of what it would cost to run a physical practice. THEY TAKE CARE OF THE STAFF: They provide you the service and they employ, manage, train and recruit the staff. Enough said. Read more…

By Mark Higginbotham, 4 yearsSeptember 25, 2018 ago

What should it cost to run my private medical specialist practice in Australia?

There is not a lot of public information on what it costs to run a private medical specialist practice in Australia, but having specialised in setting up and managing private medical practices for the best part of ten years, I have a fair idea. Before we get to what it Read more…

By Mark Higginbotham, 4 yearsSeptember 12, 2018 ago

Practice Manager Leaves Specialist Practice – “CLINIC MELTDOWN”

Specialist medical practices experiencing meltdown or decline because a Practice Manager or key staff member leaves is common, but it doesn’t have to be. Taking the time to create or replicate effective and efficient protocols and procedures around every task that your medical secretary/practice manager completes, is one the most Read more…

By Mark Higginbotham, 4 yearsAugust 31, 2018 ago
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